Frequently Asked Questions

Is this service for me?

Check OUT is open to all LGBTIQ+ people, including lesbian, bisexual and queer women (trans, intersex and cis), trans women, trans men and non-binary people (of any sexuality), and all intersex people.

If you’re a gay, bi or queer man (trans or cis) who has sex with men, you can access ACON’s a[TEST] service, which offers free rapid HIV testing and STI screening. If you’re a gay, bi or queer man and you need cervical screening you are more than welcome at Check OUT (where we also offer regular HIV testing and STI screening). 

Do I need a Medicare card?

Yes. If you do not have a Medicare card, there may be a charge for the pathology tests. You can come in to talk to the nurse about your options.

What services do you offer?

Check OUT offers asymptomatic (no symptoms) cervical screening and/or STI screening.

The Cervical Screening Test has replaced the Pap test or Pap smear, and is done once every 5 years, for everyone with a cervix between 25-74 years of age. The procedure is the same (a speculum is inserted and small sample of cells is collected from the cervix), but the tests done at the lab are much more accurate. Read more about the Cervical Screening Test here.

STI screening will include different tests depending on what you need. The tests might include a blood sample, a urine sample and anal, oral or genital swabs. Our nurses are experts in sexual health and they will talk to you about what tests you need to make sure you’re getting the best possible care.

What if I have symptoms?

If you have any symptoms you might need treatment right away. Check OUT only offers asymptomatic cervical screening and/or STI screening, so if you have any symptoms, please see your GP, Family Planning NSW, or contact the NSW Sexual Health Infolink on 1800 451 624 for other services.

What happens at a Check OUT appointment?

Once you make a booking, you’ll receive a confirmation via email and SMS. You’ll also get a reminder text closer to your appointment.

At your appointment, you’ll fill out a registration form, then one of our staff (all our frontline staff are trained members of the LGBTIQ+ community) will have a chat with you about the services we provide and talk to you about what we can do to make the testing procedures as easy as possible.

We’ll direct you to get a urine sample and swabs (if needed) and then you head in to see our nurse, who will perform the other tests you need for your sexual health check and/or cervical screening.

Our nurses are all experts in sexual health. They’ll provide a safe space for you to discuss your sexual history to help determine what the right tests are for you. You don’t need to disclose anything you don’t want to, but your information helps them make sure you get the best possible care.

How will I get my results?

We will send you a letter for Cervical Screening Test results within 2 weeks to your preferred method of contact. You will be informed via phone call of any positive STI results within one week.

We do not automatically send notification for negative STI results however if you are worried, you can call Family Planning NSW on 02 8752 4344.